Lance,
Grrrrrr, how upsetting. This is a perfect example of how completely DEFUNCT people's conscience's can become. How completely putrid of that man in a position of "authority" to not AT LEAST check out such a report. His responses to you were completely blind and biased and prejudiced right from the get-go. I could barely stomach to read the whole incident. Especially after he said "who are you to judge". What a puke in the face of what you were trying to say.
I'm so sorry. I totally feel for you. I'm upset just hearing about it. I can see, from my own JW experiences, family abuses, dealings with elders misplaced loyalties favouring the almighty printing press over any inborn sense of natural conscience, and from my own post-JW life and work experiences, that you are being honest.
Known for their love? HA! Try known for their ruthless Political technology built around their allegiance to a printing press. Whatever your motivation for calling him, Religion aside, that man's political decision in the face of your plea was incomprehensibly VILE. I wrote a great long diatribe against that creature called elder in response to your report and then I set that furor aside in favour of what really matters at this very moment. (IF you want my honest emotional response at any point, I'd be happy to share it with you.)
I hope you find another way through to a peaceful solution for yourself and your family. I know firsthand that it's really hard to stand up to abusive ones, particularly when it dates back to childhood and especially when you are operating remotely and fear further retribution to come down on the abusees or other political action that might prevent you from access to loved ones. Unfortunately, the JW elders have proven time and time again that they are NOT the place to go for real solutions to serious life issues or questions in the here and now. Turning to them in times of turmoil can be a hard habit to break, but the elders are not truly equipped for it (do not put your trust in nobles) and in fact, because of their highly political conflict of interest (protect the organization ahead of the sheep at all costs) often do more harm than good, especially when faced with real life problems, particularly with respect to dealing with things like human emotion.
A few other options to ponder, just off the top of my head:
You could call the police anonymously and ask them to do a "check on welfare" as you heard a LOT of noise and yelling coming from this address. (Get your father's behaviour on record with the police, for starters, as often as possible, and best to do this now before things escalate. This is not to get your father "in trouble". It is to accumulate some evidence that will help in the event that it is needed in order to shed some light on the situation as to trends and patterns etc and help everyone involved to see as much truth of the matter as possible. Sometimes people can only bring themselves to admit to their mistakes and seek appropriate help and solutions to the situation when shown stark cumulative evidence from perspectives not their own.)
Also, look into getting professional counselling support for yourself (it can be like having an actual sibling or relative with vast amounts of experience in dealing with pressure cooker situations much like this) to help confront/deal with this subject with your family history and/or find a suitable mediator to help you navigate the present issues for the sake of you, your mom, and your dad.
It might be useful to find out what kind of safe neutral retreats your mom can go to rather than enduring the screaming tirades. Do you live far from her?
My heart goes out to you. I despise injustice like this.
Clearly that elder you spoke with is not a man that loves truth or hates what is bad or he would have recognized the profound seriousness of what you were saying and heeded your cry for help. Instead he adds insult to injury, in effect kicking you when you are down. Does he honestly believe that you concocted some story about your father's fits of rage or that you are merely being 'judgmental'? WHY would you do that? Why do the JWs have such a vile disrespect for and inability to even see honesty? All you were asking is that he look into it. What is he so afraid of? Admitting that he doesn't know how to handle such things? Finding out that you are telling the truth? Feeling like you are manipulating him into actually helping someone in his so-called flock? Urrrrggggggg. There is the very remote possibility that he will be on the lookout anyway, but was just being too haughty, egotistical, and arrogant to let you know. I wouldn't count on this though. It's equally, if not more, likely that he abuses his own wife or children. I would take action of my own.
Well, you gave him his chance anyway. Either you can try someone else cut from the same cloth, or you can begin seeking out more effective solutions.
Again, I hope you can find some other way through to confronting your fears on this issue (the real truth really will set you free over and over again!) and forging peaceful solutions for your family. That's the nice thing about not being a JW anymore. Now you can actually use your where-with-all, gawd-given or otherwise, to find REAL solutions to things. :) Don't give up. Keep at it. You can do it.
Love,
SPAZ
ps - I'm not sure how you will feel about hearing this right now, but Religion aside, your father needs help as much as your mother does. He's afraid. And from the sounds of things, he's not handling it well. Keep us posted on how you're doing.
ps2 - please forgive me if I said anything stupid or unwitting above that doesn't actually fit your situation. sometimes the stuff that I get the most passionate about is because it's a subject that hits close to home, so there is the potential for projection. and I don't have a lot of time at the moment to read up on related posts or know you better, so I'm hopeful you will take from my post what may be helpful and discard the rest.