This is a very sore subject for me. My parents were really devoted witnesses and had always provided their home for the use of the brothers, for group studies, meeting for field service, refreshment breaks during service etc etc etc. The carpets and furniture got worn out due to wear and tear and we didn't have much money to replace them but my parents never grumbled as it was all for Jehovah.
A few years ago my elderly mother, now a widow, desperately needed a stair lift as her health had deteriorated. The cost would be thousands of pounds due to the arrangement of her stairs which none of us could afford. We had never been allowed to have careers. My husband told her about several elderly people he had met in the course of his work who had had stairlifts installed for them by their churches on the understanding that the money would be repaid from their estate after they passed away which seemed fair enough. We told her that after all the years of providing an open home for worship, it was the least the congregation could do, to arrange a stair lift for her. Obviously, the very suggestion was met with horror by my mother. Oh no, she couldn't take from the society, although it had never shown any remorse for all the years it had taken from her! Her pradicament was obvious to the elders who chose to ignore it and not see what the congregation could do to help her after all she had done for them.
There are absolutely no provisions for the elderly JWs as there are in other churches.
In the end, a 'worldly' relative helped towards the cost so that mom could have her stair lift.