I felt something was wrong about "the truth" and figured that I was spiritually strong enough to literally Google "Jehovah's Witnesses." I went to any and all sites in the links.
Randy Watters had a great site that included a thing called TALK SOUP which linked discussions on jehovahs-witnessDOTcom. Between that and jwfacts, I was fascinated by the things I learned. I had known nothing about Ray Franz or the Governing Body making decisions by a majority vote. The scam over a parking fee at conventions hit me hard because, although it never became a big issue, the exact same thing happened in South Carolina, and I always wondered why collecting money was so hush-hush.
You just never know what a JW needs to discover, but I agree that they are already generally ready to find fault with Watchtower.