Humans have a need for consistency so that our simple minds can label things and put them in the good box or the bad box. Nobody is all good or all bad. People also make changes. I was a judgmental douchebag as a JW. Once I saw that flaw I worked to change it, though I'm sure sometimes I can still be a jerk.
Lloyd is complicated just like you or I. I don't even like most of his stuff because he's too long winded even for me (and this may be my shortest post ever, lol) but he is doing good work.
On my podcast "shunned" almost every person I've spoken to so far was helped by his work. I guess I was too even though I found his JW Survey site too abrasive at first.
I can say in the little I've done on my podcast that immersing yourself in this stuff to try to help people it has taken a toll on me even though it gives back too. Again, few things are all good or all bad. But to do what he does Lloyd has to endure a lot if crap and maybe he has the personality to deal with it. Still, we don't help if we pile on.
Thanks Paul for JW facts. It helped me tremendously just two years ago. I'm trying to help by giving back in my own way. I wonder how many people criticizing Lloyd have given back near as much. I may not like everything that everyone does, but they're all doing something and that's more than most. If you don't like it, go do better.