There was a public talk recently where the speaker listed the things that could cause people to leave the truth, and the one he focussed on was, "all the changes we have seen recently in the organisation." He talked about people missing the group studies, the new cart witnessing, and the move toward downloads and away from printed literature. He said the changes have discouraged some people
I've heard people say they don't like Lett or Morris on the videos, that Jackson didn't do well at the ARC, and more talk about the abuse scandals generally.
I only have limited exposure, but that's what I've heard.
Not heard any comments on the ice cream money video.