I totally sympathise will all your frustrations.
I remember the strong anti internet warnings too.
I loved it when a brother had a very important item on the platform and his new computer tablet failed leaving his item in tatters.
They don't care - realizing this has made my life a hell of a lot easier - but still, sorry for all your real world frustrations with the watchtower - the make their own rules up as they go along and have the cheek to call it new shite...