They only seem to love the "beautiful" people...the ones that pioneer or have money or are part of the clique.
This is a common thing among jw's.Their love is "conditional",therefore they always have an excuse,like"well maybe if so-and-so went out in service more jehovah would bless her".
The people that need love the most are in no shape to go out preachin'. This mentality enables the JWs to be ice cold toward whomever they choose. A little active compassion goes a long way with people going through bad times. I would imagine that poor lady in Walmart would have looked a lot better had she been taken care of by her "shepherds". It was really sweet to hear about that boy giving up his week's allowance. What a great lesson to learn early in life.