I'm from the same area as Blondie and I've never seen anyone raise a stink about badges as you enter the site. It doesn't make sense to invite the general public who have no access to badges then question them as to why they're not wearing one.
My guess is that it was a local "security" thing. Asking to name your congregation was only to verify you weren't who ever they were TOLD to be concerned about. The beligerent "brother" was just an idiot not letting a "sister" have the upper hand. The whole troublemaker line was uncalled for. Perhaps you should have replied," I'm the same kind of troublemaker Jesus was to the Pharisees."