I live in the Pacific Northwest, and I recently had a JW contact me. Initially she had a minor question related to business. But then she shifted the subject.
She said she didn't know exactly why we'd left, but that she wanted us to know that she knew us well enough to figure that we only would have left for a good reason.
She made an allusion to WTBTS "bad policies". I immediately referred to the child abuse problem. I told her that it was one of the reasons that I'd resigned as an elder. At this point she kind of went off on the subject. We had a good discussion. At one point during the chat I asked her, "Do you realize that even though we're talking together about things that are true, if the elders heard us we'd be treated worse than child molesters?" She answered, "Yeah, wow, that's true."
At one point in the conversation I asked her if she had read any of the court transcripts of these abuse cases. She was quiet for a minute and then said, "We've watched the ARC." I said "all of it?", she replied "Yes."
They are not 100% out as far as I can tell, but the ARC definitely had a big impact.