integ, when I was first DFd (~1980), 2 of the elders on my committee had tears in their eyes. One came over to my home and literally pleaded with me. A CO also came over and engaged me in a meaningful exchange, out of what I truly think was his own deep personal concern, and yes, even love, for me. But WTS policy won the day.
I got reinstated, and 20 years later I was yet again in front of a committee (again for apostasy). The chairman of my committee, who was also the PO, and a man who spent time in prison in WW2 because of his convictions, had/has (and I'm sure of this) nothing but love in his heart for me. He'd always been a good friend, and as far as I'm concerned, is a good man. Another CO (now one of the "Nethinim") also shared his deep personal thoughts with me, and held no causes against me. He too was, in my estimation, a good man. But, again, WTS policy won the day.
That's why I sharply distinguish between the JW organization, and most of the JW people that have been enslaved to that organization.