Listener: That's a novel way to sell their products at Starbucks but I wonder how many people would be interested in going into their store and wasting time looking up items and info on their phones.
Yup! Doesn't appeal to me either. I go to a coffee shop to buy coffee and maybe a quiet chat with a friend, not for entertainment. I guess this is another form of "shopping as entertainment" that has been changing retailing and moving it off the main street and into malls for quite a few decades (and definitely did not originate in China).
But it also could be seen as "the smart phone as a disruptive device." And from that viewpoint we are likely to see lots of changes. Lots of people are now using their smart phones to pay, (a system that I guess was pioneered through eftpos).
And, In Australia (and probably many other nations) the government has been thinking about going digital with eht Aussie dollar:
A discussion here: https://theconversation.com/why-the-rba-would-want-to-create-a-digital-australian-dollar-86621
And just 2 days ago there was a report that one day the may print less banknotes (or, maybe none) - that would be a significant change. How would old people cope with that. Hey! I don't even own a smart phone.
And sometimes I wonder about them. When I visit China, some people are very kind to me, but I sat in a restaurant once for 2 hours while someone tried to use their smartphone to buy two tickets for us and book seats on a train for us to go back to Shanghai. And, the station was only a 10 minute drive away.
But, OTOH, who could've imagined back in the 1980's that the postal service (as a means of communicating) would disappear. But who sends letters now? Emails superseded mail, and now emails are being superseded by the smart phone.