We've been using it here and love it! I love getting some of the old black and whites (Hitchcock, anything with Cary Grant) and watching them with my hubby who has never seen them! Also, with two little ones in the house, getting to see all the latest movies is hard, so we wait for the DVD's.
I had the same problem returning movies to Blockbuster - the late fees kill you! And getting young ones out of the house in wintertime just to return a rental was a pain! The turn around here is quick, within three days of mailing, I have a new DVD.
Just a word to those who have lost movies....I saw a news piece about this, and they will charge you big time when you cancel your membership for any lost rentals. An example was of a college coed, whose mail is handled by 3-4 different people before she gets it, some DVD's were stolen and netflix charged her alot. My solution was to save all the e-mails the send saying the mailed one or received one from me. That way there is no question.
Karen