Posts by dubstepped

8

Incite Better Handling of Complaints

by The Fall Guy in

jw
friends

ever feel as if companies or their telephone complaint handlers couldn't care less about your problem?

i don't know if it's just me, but in recent times i seem to have had more than my fair share of companies/tradesmen who acted with contempt.. admittedly, many of them are given a really hard time by extremely irate customers, but each customer should be treated as an individual.. i have found that i receive a more focussed & attentive response when i inform the person on the other end of the line that i am recording the call for my personal reference & security.

from that point on, i generally receive their full attention and achieve a satisfactory outcome for my complaint.

dubstepped

I can't speak to what you're doing in recording them, though it sounds interesting and I can definitely see why it would work. You're putting them on the spot, you're different so you have their attention, etc.

As to customer service I agree with you that many just don't care. The ones that do really stand out. I ordered food at a restaurant recently and the lady kept interrupting me and getting things wrong. In the end she got yet another thing wrong and when I explained that I wanted something else she got defensive and nasty. At first I tried to take the blame but when she got nasty I just up and left. In that case I had options. Often when dealing with customer service on the phone you can't just leave. So I like this idea.

8

Incite Better Handling of Complaints

by The Fall Guy in

jw
friends

ever feel as if companies or their telephone complaint handlers couldn't care less about your problem?

i don't know if it's just me, but in recent times i seem to have had more than my fair share of companies/tradesmen who acted with contempt.. admittedly, many of them are given a really hard time by extremely irate customers, but each customer should be treated as an individual.. i have found that i receive a more focussed & attentive response when i inform the person on the other end of the line that i am recording the call for my personal reference & security.

from that point on, i generally receive their full attention and achieve a satisfactory outcome for my complaint.

dubstepped

Yes Mark, start a "New Topic" and introduce yourself rather than replying this way to other people's discussions. You'll get more interest that way.

7

Episode Ten - DJ is shunned by Jehovah's Witnesses - Is Live Now!

by dubstepped in

after taking march off because our 18th wedding anniversary coincided with when i normally release an episode, and after releasing so much with david's story in february (which i even updated in march), i'm back with a new episode of the "shunned" podcast.

here is the summary, taken from shunnedpodcast.com/episodes.

it is available on itunes (apple podcasts), google play, or wherever you get your podcasts from:.

dubstepped

Thanks NBD!

Lol, I still remember pressure washing a parking lot with another brother the night of Y2K. I also remember driving a car, graduating high school, getting married, turning 40, all things I would never do in this system.

33

Why do so many that leave wind up coming back?!

by nowwhat? in

i have seen so many that have left.

and their life turned into a dumpster fire.

most do not live the average life of living in suburbs, raising a family.

dubstepped

@Morpheus - It's "sparring" there champ. ;)

33

Why do so many that leave wind up coming back?!

by nowwhat? in

i have seen so many that have left.

and their life turned into a dumpster fire.

most do not live the average life of living in suburbs, raising a family.

dubstepped

If the wording is relevant, then you'll find that the OP said the word "I" to begin his post, never intimating that he had statistics worldwide, and saying that this was what he has seen. So yeah, it may seem like "so many" to him. You see, "so many" leaves it vague and shows that it is indeed to the OP's perception. For some, one or two might be "so many" because they can't believe that even one person would come out to freedom just to destroy life and go back. Somehow everyone else managed to grasp the premise and to discuss it rather than picking at words used like we did as JWs.

My life is actually great Morpheus. Thanks for asking.

7

Episode Ten - DJ is shunned by Jehovah's Witnesses - Is Live Now!

by dubstepped in

after taking march off because our 18th wedding anniversary coincided with when i normally release an episode, and after releasing so much with david's story in february (which i even updated in march), i'm back with a new episode of the "shunned" podcast.

here is the summary, taken from shunnedpodcast.com/episodes.

it is available on itunes (apple podcasts), google play, or wherever you get your podcasts from:.

dubstepped

Thanks LTSB! It seems an appropriate name for someone that is a fan of the podcast. I've got a treat in store for next month that I announce at the end. It will be a non-ex-JW story, but ohhhhhh man, it is a story that needs to be told and heard. It is amazing how many similarities there are between JWs and groups that even a JW would call a cult.

33

Why do so many that leave wind up coming back?!

by nowwhat? in

i have seen so many that have left.

and their life turned into a dumpster fire.

most do not live the average life of living in suburbs, raising a family.

dubstepped

Dear baby haysoos Morpheus, is there anything you can't argue about and pick apart? Who cares about the detail of how many really go back, you can look past that and get to the heart of why some that leave have lives that look like a dumpster fire and struggle. Those people exist, regardless of the number, and it is an interesting discussion, unless of course you want to derail it because of some perfectionistic need to ensure that all details are 100% factual in order to discuss a topic. Geez man, don't be a thread-shitter.

33

Why do so many that leave wind up coming back?!

by nowwhat? in

i have seen so many that have left.

and their life turned into a dumpster fire.

most do not live the average life of living in suburbs, raising a family.

dubstepped

I think ToesUp makes a great point too about the resultant depression. It's not natural to basically put all of your friends and family on one bus and watch it go over a cliff, to feel that level of loss and loneliness in one fell swoop. People were given one tool to cope their whole life, the false hope of a panda paradise, and now they have no healthy tools at their disposal so they may escape in unhealthy ways.

Oh, and then there's the shame. You've done something "wrong" and been told that you're a horrible person and since you internalize it this may lead to a self-fulfilling prophecy of sorts. Bad people do bad things.

So you build a model of a person (often a young person) with little education and poor job prospects, no family or friends, no hope, battling depression, often having to make tough decisions quickly and under pressure to survive, who feel like they're inherently bad and that they have to act out to fit into the new world they've been thrust into. The fact that many of us survive and thrive is a minor miracle.

7

Episode Ten - DJ is shunned by Jehovah's Witnesses - Is Live Now!

by dubstepped in

after taking march off because our 18th wedding anniversary coincided with when i normally release an episode, and after releasing so much with david's story in february (which i even updated in march), i'm back with a new episode of the "shunned" podcast.

here is the summary, taken from shunnedpodcast.com/episodes.

it is available on itunes (apple podcasts), google play, or wherever you get your podcasts from:.

dubstepped

You're quite welcome! I've got an office building to clean today and I'll probably listen myself even though I did the interview and went through it with the edits. My wife always listens to each episode before I release it just to try to catch anything I missed. So now it's my turn again. And DJ gets to hear it for the first time today himself. New podcast day is always fun.

33

Why do so many that leave wind up coming back?!

by nowwhat? in

i have seen so many that have left.

and their life turned into a dumpster fire.

most do not live the average life of living in suburbs, raising a family.

dubstepped

Many buy into the notion implanted by the cult that people in the world are wild and crazy constantly. When they leave they think they have to go wild and do anything and everything thinking it will make them fit in. It is a way that the cult gets you coming and going. Even when you leave you have a false impression of what and who you have to be to fit in on the outside. Many ex-JWs go far wilder than those they meet and out "worldly" the "worldly" people. So you leave, you go wild because you think you have to in order to fit in, you burn your life to the ground, and you go back seeking stability and family and are then the poster child for why people shouldn't leave.