Hi Noni, I'm here now. BTW, sorry we ate you in whoville.
I've been having a rough time on eBay too, I'm loosing alot of money, I know these things have a learning curve, but its too expensive. A'right, enought of MY bitchin. Three Snaps
1. Send it back.
2. Go through the PayPal site and get your money back. They have a very helpful chat interface where you can chat with a helper and get things taken care of.
3. Go back to eBay, and file a complaint...misrepresentation or what ever. Bottom line, you're not satisfied. Also, did yo leave feedback? You can leave feedback for up to 45 days (???) after a transaction. This will be seen by everybody, and it will alter the seller's feedback score. You have room for one tiney sentence, make it count.
I'm sorry I cant give you screen shots or precise details, I'm still figuring it all out, alot of eBay stuff is tiny blue links or hiddeen behind buttons or tabs, so don't be afraid to explore. I think that the path you'll be on for help with a complaint and similiar is pretty straight forward. Buying is easy, selling is more com plicated.
Whatever you do, DO NOT DELAY. Time is money.