Oh! this could get interesting
But first, here's Rab C. Nesbitt, because, well, it's Scotland, so why not?
https://www.youtube.com/watch?v=9T9NM2ZkXVQ
As with the last time pleas were made on this board to support an ex-Witness in civil dispute with the organisation/individual Witnesses there is lots of hearsay and very little verifiable fact.
Working on the assumption that, as this Polish lady is going to court, she has all her papers in order - ie health and safety for the hotel and all the employment contracts in place with all taxes including national insurance, PAYE and whatnot being done all above board.
I think there are two little words missing from the story.
Oh, and I wonder if she got copy approval for that newspaper article?
Now, I'm only a lay person, but the two, ever so slightly controversial little words are....
ZERO HOURS
A 'zero hours' contract is often used in the hotel business - and when used properly it can work well, to the benefit of all, as it provides flexibility to fit in with demand (ie room occupancy etc) and makes a bit more sense of the 24 people being used if they're all part-time on shifts (fitting in with pioneering etc)
Anyway, Wikipedia describes it this way: "A zero-hour contract is a type of contract between an employer and a worker, where the employer is not obliged to provide any minimum working hours, while the worker is not obliged to accept any work offered."
BTW I underlined that last bit, but I'm sure everyone gets the principle? I suspect the Polish lady was using Zero Hours for all her staff and basically, got caught out.
Zero Hours is controversial because it can very easily be misused - there are campaigns against it's use
http://www.unitetheunion.org/campaigning/saynotozerohourscontracts/
So, oh yes! this could get really interesting...