This is just my opinion but I've been around a while so I might have seen a few things. . JWS seem to dig their own grave with the lack of love thing. It really does not take most JWS long to realize that it is just words, and there isn't any real love in the Org. I can remember when there was ( -get in your "way back" machine) a time when JWS visited the sick and helped needy ones in the Cong. They helped the fatherless child.. It is almost all gone. A time when being inactive meant u would get shepherding calls and somone would ask "how can I help?" instead of calls from elders asking u if u still consider yourself a JWS -all so they can DF or DA u, if u express doubts or have questions. Why, I remember many a lively debate my uncles/aunts used to have , and by lively I mean almost yelling and table pounding, and these were the servants in the cong. People were allowed some difference of opinion and often voiced it. Those days are gone. It was fun at the conventions, we all volunteered and cooked food and well we met our future spouses and went to parties after the convention and had good times.
U are going to have to be about my age, 50, to remember that. But the really older jws, 70+ remember a really different org. I don't even recognize the org anymore. I dedicated my life to jehovah and jesus christ. Now u dedicate it to the Org. Now u read the answers from the WT and dare not veer off the material selected. Lively discussion is specluation and could get u DF for apostacy. The needy /ill end up falling through the cracks and no one feels it is their responsibility to help them. As a matter of fact, being needy and certain illness could be viewed as spiritual weakness Often these people end of DF..The elders aren't servants anymore, it is a title and one they will hang onto for dear life. As Charleton Heston said"From my cold dying hands..." That is how hard they hang onto that title. Do u think they would wash a sinners feet?
JWS are self destructing and with the net u can read all about it. Strongly related to this is the DF/DA of people and the strict rules regarding shunning. Many parents have left the ORG over this. They just refused to shun their children. I know that is part of what got me out of the org.
sorry to ramble, but when u get ot my age, u can remember a lot.