One observation as someone who was an elder for 20 years.
The most important things elders are suposed to do is Shepard the Fock, which means help people who are having problems and issues.
Many times these problems are serious. Deaths, Health Issues, Mental Issues, Marriage Problems, Problems with Family or Kids....
These are all REALLY hard to deal with.
1. ELDERS and NO training that helps in any way. NONE. Often what they say makes the problem worse.
2. NO elder wants to handle these issues, which is why more times than not after a meeting or a shepherding call, the elders expect the person to be FIXED, and don't bug me again.
Now think of this. In the REAL world - counselors of different types CHOOSE to get into a career where they are dealing with these problems! And these people go to college for years to learn the skills to help people. These people have this as their FULL TIME job, and a focus of their lives!!
Elders not only don't have the SKILLS need, but they DON'T have the desire.
This is why people are always hurting in the congregation. And why so many problems escalate too.
IT IS A HORRIBLE SYSTEM