I got this one right but I didn't agree with it:
"No one makes a drastic change in their identity, personality, and values unless they have experienced some kind of abuse or trauma that caused changes in their brain. Those who emerge from having been brainwashed have survived a traumatic experience."
I got this one wrong and I don't agree with it. Why should we consider ourselves to having been coerced?
"Brainwashing uses coercive persuasion to cause a non-agreeing person to believe in something they previously did not want to believe."
PS: I got 18 out of 21.