Last weekend my son told me about the the training he is getting for his new job. He said that he is required to watch customer service videos, and in one of the videos there was a segment that told people to say, "You're Welcome," and not, "Uh-huh."
This made me realize just how bad mannered some people have become, especially in the customer service realm. In the course of my job I deal with vendors all the time, and I thank them for the service they provide my company. Since my son told me about this video, I can count on one hand the amount of times that one of my vendors replied to my "Thank you" with "You're welcome."
Have any of you noticed this also?