At least they've admitted that depressed JWs need professional help. Well, I should qualify that and say that the support is hit-or-miss.
Years ago we stayed with a Bethel DR in Germany. He said depression was epidemic, and he worked long long hours the days he worked there. He was not raised a JW and was kind and sympathetic to many issues including the depression, which was met with some opposition at the branch, at the time. The friends were lucky to have him...hate to think about what would have happened if they didn't.
Wonderful Billy your parents have been still loving to you...they have their priorities right.