This video reminds me of a "behind the scenes" Bethel tour I was part of several years ago. The guide walked us through some offices and conferences rooms ("ooohhhh....ahhhhhh!!! So exciting!!") not on the typical tour path. The guide was especially proud of the spider phone in one of the conference rooms.
Well i mean, for the average window washer, it must be impressive. After all, for many folks who have never worked in a big company, to be taken through an office floor, where everything looks professional, is tremendous. They must feel really proud that as they stand next to a literatrash cart for hours, someone in upstate New York is sitting in a conference room with a fancy phone making the whole operation so much more professional.