As a JW, I certainly used to be paranoid of everything, except JWs. Strange as it was, the more I read Batman comics, the more my perspective was broadened on just how important it was to expect the unexpected and question even the people you trust. When it finally came down to it, I realized I'd totally turned my back on the Society, I completely trusted them to do the right thing, never even suspected they could be capable of doing something wrong. Eventually I was confronted with the stark reality--that something was wrong with the JW organization, and that maybe it was time to find out what.
This person wasn't a troll--they were just expressing what an average JW might say in the face of being confronted with any negative statement about the organization. They can't understand what's being done to them, but the fact that this person was on the site to begin with is an indication that somewhere in there, they were questioning something.
I don't believe this crusade many of us are sort of involved in is about just being negative. It's about exposing facts for what they are--something that good news reporters should be doing, but often the media is ignorant of the destructive influence used by cults. It's important that the people who do know this make an effort to get the word out and inform people. Keeping people from being deceived and recruited into a group that will destroy their individuality and freedom of thought and even compromise their most basic right to live and pursue happiness--that's as positive as you can get.
When a group of people who are proven and clearly practiced liars and abusers routinely engage in mud-slinging against anyone who speaks out about and exposes in clear, well-documented terms what they're doing, it's only right that the other side gets to have a say. Ex-JWs who got silenced for speaking out are using what means they can to do just that, to offer their side of the story. I'm not sure the person who posted those remarks even fully understands what brainwashing really is, or how subtle the JW version of it can be. Who knows? One day maybe this person will wake up.
If you want people to see both sides, you can't delete someone who disagrees, but if they're clearly just being abusive, then I can understand your choice. I don't know. I respect your choice to delete comments like that, though, cedars. I might've done the same thing, if I was having a bad day...
--sd-7