In fairness to some of the JWs who are good, genuine people, one of the "conditions" that affect their "love" or friendship is the fact that the WTS holds a power over them -- they can be DFd in a flash for associating with any DF/DAd person who is not a family member.
I think many of these JWs would ignore that rule if the consequences were not so severe for them. But WTS has intentionally made it so the cost is SO VERY HIGH. I don't think we can expect them to risk their "good standing" in the bOrg (say if they are fading or inactive) just to say HI to us.
I think there should be some empathy for the position that they are in as well.
FAMILY? That's another matter. Family cannot be DFd for associating with DF/DA family members. WTS talks strong about it these days, but I have never heard of them taking any action on it, other than perhaps a loss of "privileges" (and that would be a relief).