The WTS. are indeed guilty of inciting Hate Speech on to people, as defined by many governmental laws.
Hate speech is, outside the law, any communication that disparages a person or a group on the basis of some characteristic such as race, gender, ethnicity, nationality, religion, sexual orientation, or other characteristic.  
In law, hate speech is any speech, gesture or conduct, writing, or display which is forbidden because it may incite violence or prejudicial action against or by a protected individual or group, or because it disparages or intimidates a protected individual or group. The law may identify a protected individual or a protected group by race, gender , ethnicity , nationality , religion , sexual orientation , gender identity ,  or other characteristic.  In some countries, a victim of hate speech may seek redress under civil law , criminal law , or both. A website that uses hate speech is called a hate site. Most of these sites contain Internet forums and news briefs that emphasize a particular viewpoint. There has been debate over how freedom of speech applies to the Internet. Conferences concerning such sites have been sponsored by the United Nations High Commissioner for Refugees .  International Covenant on Civil and Political Rights (ICCPR) also states that "any advocacy of national, racial or religious hatred that constitutes incitement hostility or violence shall be prohibited by law".  On May 3, 2011, Michael O'Flaherty with the United Nations Human Rights Committee published General Comment No. 34 on the International Covenant on Civil and Political Rights, which among other comments expresses concern that many forms of "hate speech" do not meet the level of seriousness set out in Article 20. 
Critics [who?] [vague] have argued that the term "Hate Speech" is a modern example of Newspeak , used to silence critics of social policies that have been poorly implemented in a rush to appear politically correct .   
There is an international consensus that hate speech needs to be prohibited by law, and that such prohibitions override or are irrelevant to guarantees of freedom of expression. The United States is perhaps unique among the developed world in that under law hate speech regulation is incompatible with free speech.