As many of you know, my brother in law is fighting a life-threatening disease and the chances of him surviving, are slim. My sister has been off on Short Term Disability since June, since she's in no shape to work. She's worked for the same company for 32 years and has probably taken 5 sick days during the entire time she's worked there. She's gone in many times when she's sick (because that's what they expect) but realizes now that there is no way she can work, and has gone off on Short Term Disability.
Her boss signed off stating that my sister was emotionally distressed, crying and not able to work, her doctor has filled out the forms stating that he does not believe she's able to work, yet the stinking, rotten insurance company called my sister, told her that they think she can go back to work and that "there's ways you can handle this" and "we sympathize with you....we really do, but..." and are going to cut her off of the benefits. I'm fairly sure that they're wanting to do this NOW, before Long Term Disability kicks in in a couple of weeks.
Insurance companies are the lowest form of scum, IMO. They love to suck the premiums out of you every month, but hate like hell to actually pay when someone needs it, and will go to the ends of the earth to save themselves every penny possible and to maximize their profits. And if people get screwed along the way, oh well, too bad so sad.
Anyway, she's in no shape mentally or emotionally do deal with this crap, so she faxed them a letter authorizing me to act on her behalf. I've got a copy of the form her doctor filled out along with the letter they sent to her telling her she's getting cut off. Her doctor wrote her a referral to talk to a Psycologist, I'm going to be calling the woman from the insurance company to see on what grounds they're denying her a continuation of the benefits, I want her supervisors name and an address because I will most likely be talking to a lawyer.
This is one time where being raised as a Witness might come in handy. Since I've so many years experience with bugging people who say "No, go AWAY" and just ignoring that, I think that after a while, they just might re-think their position. I've got a fairly good idea as to how I'm going to proceed on this, but I just wanted to know if anyone else had any suggestions or experiences dealing with insurance companies.