Ever wonder why their official website has no email address for you to contact if you have a question? Take a look; they've only got a pathetic page under "Contact Us" where you give them your name, address, etc. There's absolutely no place on there where it gives a phone number, or email address by way of contact. And why is that? Because they know full well they'd be inundated with questions that they have no answer to.
Point well taken, Mary!!!