I guess there are many things that make me feel embarrassed for the organization and its leadership, not so much the followers. I can remember a few of the things that made me stop and think; even though I pushed those things aside at the time, they ended up having an effect in the long run.
I think the one that stuck with me the most was the admission that obedience was more important than being correct, using the example of a couple that had informed the GB of a different interpretation of some teaching. They were told that the WTS would keep the present teaching, and they discussed their view with others in the congregation, which led to them being disfellowshipped. Later, the WTS adopted the very interpretation that the couple had promoted, but the couple were not reinstated. Why? Because they had disobeyed. The article basically admitted that being right did not make a difference!
I'm sure I echoed the company line at the time, but it is difficult to try to live with honesty and dignity while accepting something like that. I wonder how many other JWs go through that, where they try to stay in line with the organization but find it harder and harder to do so, because something they do is too wrong to rationalize and ignore forever.