and he described how they shot at and killed civilians who were no threat without there being any comeback whatsoever.
Assuming that this is true, why are people shocked when it's discovered that SOME soldiers are sadistic bastards and do such evil things? There is a huge difference between "offical" policy (i.e. orders from Saddam) and some renegade soldiers and officers. Also, I for one never thought we as Americans had cornered the market on "taking the high road" esp. when it comes to this war. Western ideas and Islam are not compatable. A prolonged conflict between the two ideologies will continue for some time. Just wait and see what happens over the next few years in Europe. Even right now I hear that the Dutch are worried about the large Moroccan population in their country. It's going to be interesting to see what they do, esp. after what happened in Spain.
Getting off topic a little, but people forget that the whole prison abuse situation came to light because of an internal army investigation. Show me a case where something like you mentioned was actually documented, investigated and no soldiers were punished.