My mother in law lost her husband to cancer recently. So feeling lonely and been pushed by her sister (active witness) after not stepping in a hall for 20 years she went to a Sunday meeting. One meeting where she had the surreal experience of having to watch a "special talk" on JW TV. After getting over the creepy experience which was nothing like she remembered when she was an active witness, she was phoned by one of the elders. (She had to provide personal details at the meeting). He then questioned her about her hearing and disfellowshipping from 30 years before!
To paint the picture of how outrageous this is:
1) she has just lost a husband of 17 years. 2) 30 years ago her big sin was taking up with a toy boy after her elder JW husband broke every bone in her face and tried to burn the family home down. 3) The elders at the time advised her to forgive him and get back with him.
So she now, whilst reaching out for comfort, has to dredge up the past and a horror past at that and re-answer for her "sins".
An organisation of love indeed.