Annoying types

by John Doe 5 Replies latest jw friends

  • John Doe
    John Doe

    of customers, installment one.

    Ok, so I probably wasn't in the best mood this morning--had to be at the company cluster**** meeting at 6 this morning.

    Anyway, I'm up on a ladder with several boxes in my hands working on inventory--another reason I probably wasn't in a good mood. This dude comes up, and stands at the base of the ladder with a dumb expression on his face. I kept working, waiting for 5 or 10 seconds for him to say something, because I was pretty danged busy. Not that I mind helping customers--I don't--but it annoys me when they just stand there. So, I look down and say can I help you. He looks up with an emo expression on his face, and says "I have a..a.a kdkfd; "

    I reply "What?"

    "I have a..a.a kdkfd;__---_-- "

    So, I repeat "What," and I cup my hand over my ear.

    "i kakd annd adk"

    I again repeat "What, I can't hear you" and cup my hand over my ear. I pretty much know what he's saying but his mumbling and extremely quiet manner is annoying the hell out of me.

    " I...have ... a QUESTION!" and he sideshifts fack and forth a little like a kid who's been caught with his hand in the cookie jar.

    So I say "Let me come down."

    I come down, and he sheepishly sticks his hand in his pocket and pulls out a bolt. "I need a nut for this bolt."

    I say "ok," and step 3 feet away to where the nuts are and grab the right size he needs right away--took all of two seconds.

    He says "Thanks. I'm going to put this on (long and drawn out story that has no relevance to anything is snipped). Do you have a wrench? I need a wrench. Do you have individual wrenches? You know, a tool to fit on this bolt and this nut so I can tighten them? What color are your wrenches" He's starting to talk more now and I regret trying to get him to speak up earlier.

    So, I take him to the wrenches. I show him an adjustable crescent wrench that would work well, but he seems to think $8 is too expensive. He then gets into a discussion with the girl with him about what wrench they should get. Finally, he says "We're going to think about it. Thanks."

  • WTWizard
    WTWizard

    Self service--meaning you are supposed to have enough brains to know what size nuts you need, and be able to check your own wrenches against the size of the nut. Obviously, he wants to tie you up and prevent you from serving other customers by making sure items are in stock--and $8 is a reasonable price for a crescent wrench these days.

  • crazyblondeb
    crazyblondeb

    LOL JD,

    We had our company *[email protected]#k meeting last night. I actually have a dr note, cause I'm off a couple days. thank god.

    But my daughter, who works there too, had to go. The only good part was what they handed out......sorta.

    Last week we finally got new front end equipment!! That's what I've been dealing with. That and a huge crane, taking old AC/heating units off the roof, and putting new ones on. Customers became really stupid, thinking "it's ok for me to go under the yellow tape."

    Someone just shoot me now.

  • Hortensia
    Hortensia

    oh come on! have some pity on shy, useless people like me who don't know how to do anything and who are terrified by the expression on your face. We have to ask to learn, but we know the sales people despise us. It just makes life harder and also makes me go to other stores where sales people can act like they give a shit.

  • John Doe
    John Doe
    oh come on! have some pity on shy, useless people like me who don't know how to do anything and who are terrified by the expression on your face. We have to ask to learn, but we know the sales people despise us. It just makes life harder and also makes me go to other stores where sales people can act like they give a shit.

    Perhaps it's wrong of me, but I'm exponentially more apt to show empathy for shy girls than I am shy guys.

  • LisaRose
    LisaRose

    I work in an antique co-op (we take turns manning the counter). Most of our customer's are very nice, but get a few nut cases and some real meanines. I cannot automatically accept returns (we have a no return policy, but of course, have to make excpetions sometimes). I have to call the vendor whose item was involved. Some people get really irate, no matter how polite I am. So even when they do OK the refund or replacement, the aren't happy. So, I feel like saying "what if I refund your money, give you two of the item anyway, then kill myself, WOULD THAT MAKE YOU HAPPY!" . Of course I don't say that, but I want too! Some people are just determined to be unhappy. I had a customer who wanted to return something she bought the YEAR before. And it was a 50% markdown. She kept calling and whining, so I finally said, throw the thing away and I will give you the $7.50 credit in my store. Never heard from her again. I had another whiner who wanted an item that was not available from my vendor. So, just to make her happy, I painted one of the set to her specifications. Then her cat broke the glass. I tried to order replacement glass, but the new ones didn't fit. With all of this I was losing money, and she still wasn't happy. I had to be outright rude to get her to stop calling. You would think this stupid $15 item was the end of the world for her. It takes all kinds, I guess.

Share this

Google+
Pinterest
Reddit