Restaurants and bad experiences

greendawn

People in countries like the USA and Britain take for granted eating out as if eating always at home will be a maddening experience, the social dimension with a change of environment is needed.

But there are some bad experiences as this: Once in a restaurant I went to pay before eating my pancakes and as my companion also went to the toilet at the same time one of them went and very quickly in seconds took away the pancakes which were totally intact, without me seeing them from the paying point. Very sneaky.

When I realised that and went back to ask for them they supposedly checked in the kitchen came back and said "sorry we already threw them in the garbage bin".

I replied it wouldn't have cost them anything to ask before throwing them away as they were totally untouched and should replace them but they refused. Bad PR because I never went back there and told other people about their behaviour. They probably reserved them to make more money. What would it cost them to replace my three pancakes?

Did anyone else have bad experiences in restaurants?

minimus

First---I would've MADE SURE I got new pancakes.

If a meal comes out wrong, I say it right away. I have very few issues at restaurants.

greendawn

Minimus I think that would be the case with most people, few issues with restauranters because most have at least the basic PR skills and wouldn't risk getting a bad name just to make a little extra profit. Most however really know how to charge at least in Britain.

Most problems would arise in tourist areas where they don't make their business with regular local customers. They don't care about people they see once in a lifetime.

bigdreaux

as a rule, i never eat anything in a restaurant after causing a stink. i have many chef friends, and have heard what they do to customers food they don't like.

Leolaia

I knew someone who worked at the Waldorf Astoria kitchen in the 1970s, and the stories he used to tell about the hijinks in the kitchen were priceless, real slap-down funny stuff, but seriously, I am soooo glad I did not ever eat there (at least before they blew up the kitchen), but I do wonder what other places might be like the Waldorf Astoria. :(

OUTLAW

GreenDawn..3 pancakes would cost a few penny`s..Thats outrageous..That much bad public relations for a few penny`s..They could have made 3 more and still turned a decent profit...OUTLAW

Leolaia

In China, they often glue chopsticks back together and reuse them. I knew this and took a pack of chopsticks with me to China, but I forgot one day to take some with me and left them at the hotel. Ate at a restaurant and it was obvious that my chopsticks were glued together. The next day, I felt sick ... didn't feel better until I got home.

OUTLAW

Reusing chopsticks is a very bad idea..Wood is a bacteria breeding ground...Chef OUTLAW

greendawn

Outlaw they would be cheap to them let's not forget taht restaurants buy in bulk and get wholesale prices which are much lower than retail ones. I thought the woman was very slutty in her attitude and I am sure they re-served them to other customers to make more money out of them.

Bigdreaux and Leolaia I also heard insider horror stories like "if you knew what I know you wouldn't eat out in restaurants" and also that the chef's specially recommended dinner (or lunch) is made up with the ingredients that failed to sell.

In fact it is special for the chef in that it helps him minimise wastage.

OUTLAW

GreenDawn..My Chef teachers were very strict with me in teaching me about food safety..You never serve the same food twice..The last person could have had a very contagious disease..The lawsuits that would come from that would be very damaging to the restaraunts reputation.....My best advise is,go to a nicer restaraunt..Your more likely to get a well trained Chef......I always look at the staff in the kitchen.Are they well dressed and clean?..Is the kitchen clean?..Are the floors scrubbed?..There are many I would toss out in a heartbeat,if they worked in my kitchen.....I watched a Chef walk to his restaraunt..His uniform was a disgrace!..That told me alot about how he runs his kitchen..I would never eat there..One look at him and I knew he could never measure up in my kitchen!...OUTLAW

Restaurants and bad experiences

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