LAWSUIT ... Microsoft... misleading consumers about Windows Vista

by What-A-Coincidence 18 Replies latest social current

  • TD
    TD

    I think product activation has changed the dynamic this time around. During the transition from 2000 Pro to XP Pro, for example, buying a new machine with XP Pro preinstalled was only a minor annoyance if you encountered a driver problem because it was not a big deal to drop back to 2000 Pro in the interim. Although strictly speaking, this did not follow the letter of the EULA, it did not violate the spirit of the agreegment IMHO. (i.e. The customer should not have to pay full price for a temporary fix if they've already paid full price for a product that doesn't work)

    Product activation forces the owners of new machines with Vista pre-installed in a production environment to pay for the interim solution. (XP Pro 1 license per machine) I don't have a problem with MS enforcing their rights through activation, I have a problem with their failure to realize that exercising that option limits the luxury of rushing an unfinished product to market.

  • 5go
    5go
    Expect some of your favourite software packages to go straight to hell too.

    Seeing as there is there still are 95 machines out there maybe not I won't ever upgrade to vista.
  • Little Drummer Boy
    Little Drummer Boy

    Wow. I got the "whatever" comment from somebody because I made a perfectly reasonable, correct, and logical argument. I'm honored. That only happens here when you are iron-clad correct and you catch somebody with their pants down.

    On another note....

    TD, I agree with you and understand what you are saying. However, that isn't the point of this lawsuit or this thread. The point of this lawsuit is about noobs who walk into Best Buy, without doing the right research, and don't understand what the term "capable" means before buying a new comp., and/or upgrading the OS without knowing what they are doing. And then trying to hold someone else responsible for their mistake.

    It isn't about businesses buying new machines and all of the associated problems that go along with new OS releases. That's what IT deparments are for (I'm in IT like you, so you know we're on the same page as far as that goes - you're preachin' to the choir on that suff). The problem of how businesses that need new machines are going to deal with Vista is valid. However, my take is that if business really need new machines at this time and Vista is the only choice, they need to be going with large manufacturers who have the resources to put out machines with Vista compatible drivers for the installed hardware. If I need 50 new machines right now, I'm not going down to Joe's Computer Shack and buying comps that his pimply faced son built. I'm going to call up HP (or similar) and get their business class machines that are tested to work with Vista Business edition. I don't know that realistically there are heaps and mounds of businesses anyway that have directly connected periphs (as opossed to networked resources) where Vista driver availibility is going to be a huge issue. Either the machine runs Vista or it doesn't - my networked printers/NAS/whatever don't care what the OS is that is trying to hit it. But again, I do agree that specialized businesses with specialized hardware are going to have trouble.

    ----------------------------------------------------------------

    As far as the word processing thing mentioned by one poster (typing letters? - I'm guessing word processing here)...well that doesn't have anything to do with the OS and never has. MS office doesn't come with Vista - in any version- and it didn't come with XP, 2000, NT, ME, 98, etc., etc. Upgrading to Vista Ultimate from Visa Basic won't fix your problems. You need to buy MS Office just like everybody else. Or use Open Office. It's free and has become quite robust in most of its parts. It is true that many times when you buy a new computer they (the computer manufacturer) will throw in MS Works which includes MS Word, but they don'thaveto. This isn't a Vista issue.

    No offense, but you have made my point about users not knowing enough about computer these days. This is a "distinguish between the operating system and the installed applications" type of question you would get in a very basic, entry level computing class. Or hell, just the guy in the blue shirt at Best Buy could tell ya that to. Just got to ask questions first. Thus my original comment that people need to keep up on their computing knowledge or get left behind anymore. Please don't misunderstand, I understand why you are confused about that issue, but still, it isn't Microsoft's fault there. I also don't think anybody needs to be a computer geek to understand any of these issues that are going on here. My 80 year old mom woulda' given you the same answer (in her own way) as to why the OS doesn't have a built in application suite. She is, without a doubt, not a computer geek. Without a doubt. Heh.

    If you do want to get Open Office, which, as I mentioned is free, just google it and download the appropriate version for whatever operating system you have. The word processor and spread sheet modules are very good. The other modules are in various stages from being usable to sucking bad. But hey, it's free. I can help you with finding it if you want me to or have questions.

    Laters everybody

    LDB

  • Nosferatu
    Nosferatu

    Microsoft is going to single-handedly kill the PC industry. There are a LOT of disappointed PC users out there who have purchased a new computer with Vista installed on it. Mine came pre-installed as well, and it only has 512 Megs of ram. Apparently, you need a minimum of 2 for Vista to run decently. That's the whole reason why I "downgraded" to Win2k and Linux. I've read many message boards, and people are trading their PCs in for Macs. Apple is benefitting from Microsoft's crappy OS. As people abandon MS, they also abandon the PC (except for the Linux users) which makes for a lot of businesses going TU.

  • Little Drummer Boy
    Little Drummer Boy

    Personally, if I could get the IOS on a Cisco router to run my apps I'd be happy. What's a crash? Heh. Word processing in PuTTY! That would be cool! haaaaahaaaa. j/k

    Anyway, 512Mb and Vista does kinda' suck donkey ass. Competition is cool and I hope Mac keeps making inroads. Switching to Intel was genius I think. More options is always good.

    Who knows? I might buy a Mac someday. I do like having more than one mouse button though. j/k

    Off topic, but I had to install Server 2003 for an instructor this week on a specific machine so they (for some dumb ass reason) could show it to the intro operating systems class here at school. Oh, gawd, the instructor would not listen to me about how much it was going to suck, suck, SUCK to demo Server on that machine, but no amount of reason would get through. Oh no, we can't remote into one of the good student servers to show the students around. That would be too easy. That would work too well. We don't wanna' do that. Huh uh. Crap. That machine is sooooo slow. It runs like a 900 year old blind snail trying to crawl uphill through butter during the winter. I don't get paid enough.

  • zagor
    zagor

    Why are so many people afraid to switch to Linux or BSDs? I've installed Debian and OpenBSD on two of my machines. There is noooo way in hell I'm ever going back to Windblows again.

  • Nosferatu
    Nosferatu

    Trust me, I would switch 100% to Linux if I could find the equivalent software that I run in Windoze (or even get Wine to run it). I'll probably install IE on here so I can work with JWD since Opera doesn't seem to like it too much. http://toastytech.com/guis/wine.html

  • TD
    TD

    Greetings LDB

    TD, I agree with you and understand what you are saying. However, that isn't the point of this lawsuit or this thread. The point of this lawsuit is about noobs who walk into Best Buy, without doing the right research, and don't understand what the term "capable" means before buying a new comp., and/or upgrading the OS without knowing what they are doing. And then trying to hold someone else responsible for their mistake.

    I understand and agree completely. My example did not fall under the scope of the proposed complaint linked at the beginning of this thread. As you point out, that specific complaint is probably baseless inasmuch as Microsoft has been more than forthright about the differences between Vista Capable, Vista Ready and Vista Premium Ready PC's

    I think every legal complaint rests upon a more general principle though, and I think there is a principle here at the root of consumer problems with Vista (That could easily be embodied into a different and likely a more viable specific complaint.) That's the only reason I chimed in on this thread. (Wasn't deliberately trying to be argumentative.)

    Vista for example is not compatible with Windows Active Directory domain controllers of any flavor. As the publisher of both Windows Vista Business and Windows Server 2003 R2, Microsoft could not possibly have been ignorant of this fact. It takes a server-side patch; sometimes a series of patches if Office 2007 was installed to make it work and we had to wait for these patches. Meanwhile, Microsoft was specifically marketing a product for business, (Vista Business) goading its partners to go out and talk their customers into migrating, goading its top level customers (e.g. Dell, HP, etc) into phasing out XP and offering Vista and just generally pretending that everything was fine.

    If I need 50 new machines right now, I'm not going down to Joe's Computer Shack and buying comps that his pimply faced son built. I'm going to call up HP (or similar) and get their business class machines that are tested to work with Vista Business edition.

    I agree. But the Dell's and HP's of the world are caught in the middle like everyone else. Responsibility for providing drivers rests at the two far ends of the spectrum; The publisher of the OS and the manufacturer of the peripheral. It is very unusual to find a driver that was not published by one or the other. Of course this means that the blame cannot be laid completely at the feet of Microsoft, but between the two, it is Microsoft that is at least implying a claim of fitness through their aggresive marketing.

    I don't know that realistically there are heaps and mounds of businesses anyway that have directly connected periphs (as opossed to networked resources) where Vista driver availibility is going to be a huge issue. Either the machine runs Vista or it doesn't - my networked printers/NAS/whatever don't care what the OS is that is trying to hit it. But again, I do agree that specialized businesses with specialized hardware are going to have trouble.

    ??? --Not sure what you mean here. Who would directly connect a copy machine the size of a Mini Cooper to a desktop PC?

    Networked or not, printing devices still require a client driver even when the device is installed on a Windows Server and client access is via the domain directory. The copy machines I mentioned were Toshiba's with embedded network controllers. I've had issues not only with digital copiers, but with HP and Canon plotters, Zebra part labelers, and KIP Blueprint duplicators as well. The only exception I've run accross is where the printing device has an attached Windows PC as the controller. (Like the Toshiba SC2) NAS devices are a mixed bag. Some require either a driver or some sort of client software and some don't. Enterprise level devices that leverage permissions from Active Directory or double as FTP / Samba / WebDAV servers are more likely to fall into the former category.

    (Again, not trying to be argumentative, just a frustrated IT guy venting LOL)

  • XJW4EVR
    XJW4EVR
    Wow. I got the "whatever" comment from somebody because I made a perfectly reasonable, correct, and logical argument. I'm honored. That only happens here when you are iron-clad correct and you catch somebody with their pants down.

    No, you got the "whatever" comment because of the uneccessary sarcasm that was dripping from your post.

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