Howdy English,
This is the policy stated on JW-Media:
#1 Do you shun former members?
Those who simply cease to be involved in the faith are not shunned.
In compliance with the Scriptures, however, members can be expelled for serious unchristian conduct, such as stealing, drunkenness, or adultery, if they do not repent and cease such actions.
#2 Disfellowshipping does not sever family ties. Disfellowshipped members may continue to attend religious services, and if they wish, they may receive pastoral visits. They are always welcome to return to the faith.—1 Corinthians 5:11-13.
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#1 - The WTBTS is not answering their own question in the first part. The question dealt with "former members."
Their answer deals with "those who simply cease to be involved." Someone who ceases to be involved is still a member - not a former member. Therefore, they're not shunned because they're still, technically, a member.
#2 That is a technically correct answer. As, I believe, Seeker brought out - df'ing does not sever biological "family ties." You still have a mother, father, daughter - they just won't talk to you.
Crafty, ain't they?
waiting