Im trying to locate a publication by the b0rg about 'grabbing peoples emotions' or 'getting an emotional response' or 'reaching their heart through emotions' (cant remember how it was worded) when they read watchtower literature or look at pictures. I think it was fairly recent (past 12 months or so). I thought it was in a KM but I went all the way back to January 2013 and its not in there. Maybe it was a letter read to the R&F at the service meeting?
I've searched quite a bit, cant find it. Any help would be greatly appreciated!