The WT administration does not and has never had an official chatroom. They don't even have an official e-mail address.
There have been individual JWs or groups of JWs who have set up chatrooms, some of the elders/POs. But they were never official.
Mostly these JWs set up DBs. Chatrooms are verboten by the WTS but somehow these JWs reason DBs are all right. It does stop people from posting their ICQs or equivalent and communicating that way.
JWs have ingenious ways of circumventing WTS "rules."
*** km 11/01 p. 6 Develop Your Perceptive Powers ***
As a result, they have fallen victim to radio and television talk shows with Scripturally objectionable content, to debasing music, or to bad influences in computer chat rooms.
*** km 11/99 p. 3 Use of the Internet?Be Alert to the Dangers! ***
Electronic mail can be sent to and received from people you do not know. The same is true when you converse electronically in a forum or in a chat room. Participants may at times claim to be Jehovah?s Witnesses, but often they are not.
Consider, for example, some Internet sites set up by individuals who claim to be Jehovah?s Witnesses. They invite you to visit their sites to read experiences posted by others who claim to be Witnesses. You are encouraged to share your thoughts and views about the Society?s literature. Some give recommendations about presentations that could be used in the field ministry. These sites offer chat rooms for individuals to connect to, allowing live communication with others, similar to talking on the telephone. They often point you to other sites where you can have on-line association with Jehovah?s Witnesses around the world. But can you tell for certain that these contacts have not been planted by apostates?
Sadly, some who were once our brothers and sisters have had to be disfellowshipped because of association that started by meeting worldly individuals in chat rooms on the Internet and eventually led to immorality.
In shocked disbelief, elders have written that some had actually left their husbands or wives to pursue a relationship that began on the Internet. (2 Tim. 3:6) Other individuals have disowned the truth because of believing information provided by apostates. (1 Tim. 4:1, 2) Given these very serious dangers, does it not seem reasonable to be cautious about becoming involved in chat sessions on the Internet?