I immediately received a boiler-plate reply. Here it is:
Thank you for contacting NBC Nightly News with Brian Williams.
Your feedback is critically important to Nightly News.
We began using our e-mail address in December of 1993. Since then, we have been pleased to receive valuable feedback from our viewers . We are especially encouraged that many of you are suggesting stories you would like us to report or investigate.
Many of our important stories come directly from your letters and we look forward to any ideas and comments you have in the future.
We will try to answer as many of your inquiries as possible, but answers to many of your frequently asked questions can be answered on our website: www.Nightly.MSNBC.com, where you can also watch the NBC Nightly News Netcast, The Early Nightly and watch video or read printed versions of recent stories.
While you're there, you can also read and respond to our blog: www.DailyNightly.MSNBC.com
TRANSCRIPTS - Transcripts for all NBC News Programs are available through the Burrelle Transcript Service by calling 1-800-777-TEXT.
VIDEOTAPES - Segments from NBC News programs are available on vhs cassette through NBC NEWS ARCHIVES. You can purchase a segment for $150 by mailing a request to:
NBC NEWS ARCHIVES
30 Rockefeller Plaza
Room 327W